Cross-border logistics, shapped by practice not by assumptions.
Structured and cost-efficient access to the European market
EuroLink supports Indonesian manufacturers and wholesalers by designing and coordinating cross-border logistics and operating models for Europe.
This enables market access without establishing a proprietary European infrastructure. We define clear responsibilities across customs, logistics, and distribution and implement practical, compliant processes that are scalable and reliable.
Define the access framework
We clarify target markets, product and shipment profiles, and the key regulatory and commercial requirements.
Structure the cross-border setup
We set up the shipping, customs, and partner model required for compliant and cost efficient execution.
Enable placement and scalability
We support the initial rollout and prepare the setup for higher volumes and additional European markets.
Cross-Border Process Overview:
We align logistics, customs, and distribution into a cross-border setup that enables efficient access to Europe with minimal complexity and investment.
1Initial alignment and scope definition
Establish the operational baseline
Target markets, distribution models, expected volumes, and required service levels are defined. Product and shipment characteristics such as dimensions, weight, value, and special handling requirements are captured in a structured format.
2Allocation of roles and responsibilities
Create clarity across ownership and risk
Roles are defined across Incoterms, importer-of-record responsibilities, customs and documentation ownership, duty and tax accountability, as well as escalation paths. The objective is a clear and robust responsibility model.
3Customs and documentation framework
Design compliant and executable processes
Export and import processes are structured in detail, including required documentation, data elements, handover points, and partner roles. The setup ensures consistent clearance, auditability, and reliable invoicing.
4Logistics and provider setup
Define transport modes and provider landscape
The logistics setup is defined per market and channel, balancing service requirements, cost structure, provider performance, and operational feasibility across parcel, air, and sea freight.
5Operating model and scalability
Select a sustainable execution structure
Direct shipping and fulfilment-based models are assessed based on lead times, inventory strategy, returns handling, scalability, and implications for governance and billing structures.
6Fulfilment through qualified partners
Design scalable fulfilment capabilities
Where required, fulfilment solutions are structured with qualified partners, covering warehousing, inbound handling, picking and packing, outbound execution, and returns. Responsibilities and service levels are clearly defined.
7Implementation and pilot phase
Validate execution readiness
Implementation is supported through process documentation, system interfaces, provider onboarding, test shipments, and pilot operations. Performance indicators are monitored until operations are stable.
8Ongoing operations and optimisation
Maintain stability and transparency
Live operations are monitored against defined cost and service KPIs. Deviations such as lead-time issues, documentation gaps, or billing discrepancies are addressed in a structured manner to maintain long-term stability.
